Welcome to Metahuman Labs. The terms “we”, “us” and “our” refer to Metahuman Labs. Metahuman Labs operates this website and online store, including all related content, tools, products, and services (collectively, the “Services”), and is powered by Shopify.

These Terms of Service (the “Terms”), together with any policies referenced herein, set forth your rights and obligations when using the Services.

Please read these Terms carefully. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state or territory of residence, or that you have obtained appropriate consent from a parent or legal guardian.

You may be asked to provide certain information (e.g., email address, shipping details, payment details). You agree that the information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You may not assign, license, or transfer your account to any other person.

SECTION 2 – OUR PRODUCTS
We aim to provide accurate product information. However, product appearance (e.g., colour, size, texture) may vary based on your device and settings.

We do not guarantee that any product or service will meet your expectations or appear exactly as described. All products are subject to availability and may be modified or discontinued at any time without notice. We may limit the sale of products by region or quantity, at our discretion.

SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Acceptance of your order is at our sole discretion and is not confirmed until payment is received and you receive order confirmation.

We reserve the right to reject or cancel any order, in which case we will make reasonable efforts to contact you using the details provided. Orders are subject to our Refund Policy.

You confirm that purchases are for personal use and not for resale or export.

SECTION 4 – PRICES AND BILLING
All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. Prices do not include shipping, handling, or customs charges unless specified.

Prices and promotions are subject to change without notice. The price applicable is the one shown at the time of order, confirmed in your email receipt.

You agree to provide valid payment details and authorise us to charge your selected payment method for all amounts due. You represent that you are authorised to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY
Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by third-party carriers, customs, or external events.

Once a parcel is handed to the carrier, title and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, images, trademarks, designs, and layout—is the property of Metahuman Labs or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written consent. All rights not expressly granted in these Terms are reserved.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available,” without any warranties. Your use of such tools is at your own risk. You should review and approve the relevant third-party terms before use.

We may add new features or tools in future. These will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to external websites. We do not control or endorse the content of third-party websites and disclaim all responsibility for any third-party services, products, or content accessed via such links.

You access third-party websites at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Metahuman Labs is powered by Shopify. While Shopify provides the platform, all transactions are made directly between you and Metahuman Labs.

You agree that Shopify is not responsible for any sales, services, damages, or disputes arising from your use of the Services, and you release Shopify from all related liability.

SECTION 10 – PRIVACY
All personal information is handled in accordance with our Privacy Policy. Because the Services are hosted by Shopify, Shopify may also collect and process personal information under their Privacy Policy.

SECTION 11 – FEEDBACK
Any ideas, reviews, or feedback you submit may be used by us royalty-free. You grant us a worldwide, perpetual, and sublicensable licence to use such content for any lawful purpose, including marketing and service improvements.

You warrant that your feedback is accurate, lawful, and does not infringe any third-party rights.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We may occasionally publish content containing typographical errors, inaccuracies, or omissions (e.g., in product details or pricing). We reserve the right to correct such errors without notice and to cancel or refuse orders based on incorrect information.

SECTION 13 – PROHIBITED USES
You may not use the Services for any unlawful, abusive, or disruptive purpose, or in a way that infringes others’ rights or interferes with the operation of the Services.

We reserve the right to suspend or terminate access for any prohibited behaviour.

SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice, including for violations of these Terms. You remain responsible for any charges incurred prior to termination.

Provisions that should survive termination (e.g., Intellectual Property, Limitation of Liability) will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all content and products are provided “as is” and “as available.” We make no warranties of any kind, either express or implied, including those of merchantability or fitness for purpose. Some jurisdictions do not allow certain disclaimers, so these limitations may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Metahuman Labs, Shopify, and our service providers shall not be liable for any direct or indirect losses, including lost profits, revenue, data, or other damages arising from your use of the Services or any products purchased.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Metahuman Labs, Shopify, and our affiliates and personnel from any claim arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY
If any part of these Terms is held to be unlawful or unenforceable, the remaining provisions remain in full force.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any part of these Terms shall not be a waiver of our right to do so later. These Terms constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms without our written consent. We may assign these Terms without notice.

SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia. Any disputes must be resolved in the courts located in that jurisdiction.

SECTION 22 – HEADINGS
Section titles are provided for convenience and do not affect interpretation.

SECTION 23 – CHANGES TO THESE TERMS
We may update these Terms from time to time. The latest version will always be available on this page. Material changes will be communicated as required by law.

Your continued use of the Services confirms your acceptance of the latest version.

SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, please reach out via our Contact page.