Frequently Asked Questions

Creatine Monohydrate is one of the most researched and trusted supplements for improving strength, power, and endurance. It helps your body replenish ATP—the energy source your muscles use during high-intensity exercise. The result? Better performance, faster recovery, and more effective muscle growth.

Absolutely. Metahuman Labs products are independently tested by certified third-party laboratories for purity, quality, and safety. We accept only the highest possible purity results—no compromise.

At every possible point, we’ve used Australian providers. Our supplements are tested, mixed, filled, and packaged locally. We proudly support local suppliers and are committed to Australian manufacturing. When ingredients aren’t available locally, we source internationally and verify every supplier using local third-party testing.

Right now, our focus is on doing one thing exceptionally well: delivering the highest quality creatine on the market. That said, more performance-driven products are in development—so stay tuned.

Yes! We currently offer free shipping Australia-wide on all orders via Australia Post.

Yes—we’re 100% Australian veteran owned and officially certified by the Australian Veteran Owned Business (AVOB) network. Our founders served as Australian Army officers and continue to support the veteran community.

Orders are processed within 1–2 business days and shipped via Australia Post. Most customers receive their orders within 2–5 business days, depending on your location.

We abide by Shopify’s standard returns policy. If there’s an issue with your order, please contact us and we’ll do our best to make it right.

Metahuman Labs is currently available exclusively online. This allows us to keep quality high, costs low, and service direct.

Not at this time. Our focus is on serving Australian customers with fast, reliable shipping and locally tested, high-quality products.

Reach out to our team via the Contact Us page—we’re always happy to help.